FAQ

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FAQ

Read answers to our most frequently asked questions. If you don’t find the answer to your query, feel free to contact us.

1. Do I need to prepare before my session or bring anything with me?

Make sure to take a relaxing shower before arriving and arrive at our location on time. We provide towels and anything else you may need during the session. Your health should be in good condition, and you should avoid the massage if you are experiencing any illness, even mild, or if you’re feeling unwell.

It is also recommended to have about 3 hours passed since your last meal, and to avoid alcohol prior to your session.

2. How often should I get a massage?

The frequency of your sessions depends primarily on your body’s needs and your overall health history. Feel free to ask our trained staff about the ideal frequency for your specific case.

3. How can I gift a massage service to someone?

You can either purchase an electronic gift card from our website under the “Gift Card” menu, or visit one of our locations to obtain a physical gift card. All of our services are available to be gifted to a loved one.

4. Why do I need to fill out the health history form?

It is important for us to know if you have any medical conditions or if you have recently experienced any injuries, so we can tailor the session accordingly and ensure it is applied safely. Your health history is shared only with the therapist who will be providing your service.

5. Is there the possibility to take a shower at the facility?

The use of the shower is available upon request, and the cost of the service is 7€. We provide personal hygiene items, disposable slippers, a bathrobe, and a hairdryer for your convenience.